Consumers have found that their handheld devices, whether smartphones or tablets, have become critical everyday tools.
But the moment a device cracks, its structural integrity is compromised. Moisture and debris quickly infiltrate even the smallest hairline cracks.
When it comes time to arranges for repairs or replacement, consumers have several options today.
A phone may have a simple crack to the front display glass. Most consumers can find replacement parts online, or even in retail stores, to replace the glass themselves.
However, a poorly installed part can lead to even more electronic problems, such as printed circuit board shorts and component failures. However, electronic resellers typically offer a repair service. Consumers pay for parts and labor, and receive their phone back with a brand-new look.
Essentially, you need to weigh the pros and cons of paying for labor versus doing the repair yourself.
Ask for a warranty
If consumers decide to repair their devices on their own, there’s no inherent warranty, unless the repair part is defective. If you rely on a repair shop, its warranty information should be clearly stated on the estimate paperwork.
Read all the pertinent information to stay informed of everyone’s rights and responsibilities. If the device is relatively new, say three months old, send it back to the manufacturer. Depending on the original warranty, the device could be repaired for free.
Rely on insurance
Consumers have the option of purchasing insurance when buying a device. Depending on the policy, you’ll receive a new or refurbished phone in the event of severe damage.
However, it’s critical to understand the deductible amount. With some deductibles as high as $100, the insurance may not be a good deal. A new phone could be purchased fior that amount, rather than placing it toward a deductible for a possibly used device.
Pay for new
If your device fails completely, and it isn’t under the original warranty, a brand-new phone may be your only choice. With contracts typically lasting two years, you could be relegated to paying full price for the device.
Under a contract, consumers pay a partial amount, based on the provider’s stipulations. A phone bought outright under a previous contract is not discounted, unless the provider pro-rates it. Talking to a provider may help you save some money with a discounted phone, especially if the customer is a good-standing account.
Refurbished like new
Consumers shouldn’t discount the value of refurbished devices. The manufacturer usually strips the device down, updates any hardware, and adds new software. It returns as a practically new device at a reasonable price.
Consumers with expensive phones to replace, especially for teenagers, can benefit from a refurbished model, which provides the same access to apps and communications without such a high price tag. The manufacturer has already gotten a profit on the device, so it can offer more movement on pricing compared to newer models.
As the electronics world continues to expand, consumers will be faced with even more choices between repairs and replacements. With smart negotiations and attention to contractual details, you can save money on your favorite devices.